Returns & Exchanges

At Cottonworld, we want you to be completely satisfied with your sustainable fashion choices. If your garment isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Schedule a Pickup

  Choose a convenient time slot for our courier partners to collect the package from your doorstep at no extra cost.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.